Managers Of Virtue Public School Leadership - 3350 Words

Managers of Virtue In the book, Managers of Virtue: Public School Leadership in America, 1820-1980, the authors address the difficulties of today’s American public school system in light of the role played by school leadership in the building and reconstruction stages of public education in America. The book provides the reader with a historical visit to public education and, particularly, to the lives of those who created, managed, led, shaped, and reshaped the American public school system. The authors’ state that schools increase in meaning through the influence of structural procedures, as well as social values accredited to it. The authors support that understanding the leader in the schools of the past, i.e., his social†¦show more content†¦Those conditions are always specific to time and place – that is, historical and particular† (p. 12). Throughout this book, the authors appear to want to emphasize two key things: (a) Illustrate how the legacy of American education has lost meaning in the eyes of those who have inherited it from the founding leaders of the public school system; and, (b) To challenge those currently in leadership of public schools to take seriously the task of building â€Å"a new coherence and community of commitment in public schools† (Hansot Tyack, 1986, pp. 249-262). The authors believe that, in America, there is a notable lack of faith in public education, and that such faith must be reestablished if public education is to be effective. In the forefront of this process, to restore faith in public schools, the authors view the part of the educational leaders as a prominent one. In chapter nineteen, Hansot and Tyack seem equably inclined toward purposeful structuralism in regards to the role that schools play, or must play, in changing society. Their argument on the destruction of the traditional American faith in public education is very well stated, but the course of the approaches of intervention seem focused on changing the schools in order to change societal attitude towards schools rather than the opposite. The authors state the following, â€Å"what might be some common grounds of agreement on such a public philosophy of education? A commitment to a common school starts

Globalization the Americanization of the World - 3228 Words

Globalization: The Americanization of the World? Books to be discussed: Andrew J. Bacevich, American Empire: The Realities and Consequences of U.S. Diplomacy (Harvard University Press, 2002). Joseph E. Stiglitz, Making Globalization Work (Norton, 2007). James L. Watson, ed., Golden Arches East: McDonald’s in East Asia (2nd edition, Stanford University Press, 2007). Robert McCrum, Globish: How the English Language Became the World’s Language (Norton, 2010). Fareed Zakaria, The Post-American World (Norton, 2009). Globalization is the integration of the world’s different regions into a global culture, economy, geo-political arena, and communication network. It is the process by which the lines of nation states are blurred, smoothed over by†¦show more content†¦World War I was entered only because of the unprovoked German aggression upon the Lusitania. Cold War military and political endeavors were nobly pursued to defend against Communist aggression. Yet Andrew Bacevich rejects this view. He argues that this â€Å"myth of the ‘reluctant superpower’—Americans asserting themselves only under duress and then always for the noblest purposes† (Bacevich 7-8) is exactly that, a myth. That Roosevelt’s reportedly soft speaking and big stick carrying America uses the† reluctant superpower† myth only in order to justify acts of self-interest. Perhaps the more fitting description of America by Theodore Roosevelt is his affirmation that â€Å"o f course, our whole national history has been one of expansion† (Bacevich, 7). The United States has conscientiously exerted itself at every opportunity in order to expand its global economic and strategic interests. America’s superpower status and role as an agent of globalization is driven entirely by the machinery of self-interest. Bacevich writes that â€Å"ever increasing prosperity† (Bacevich, 85) is the primary national interest. Furthermore, as Bill Clinton stated â€Å"Growth at home depends upon growth abroad.† Of course, there is still the legitimate idealistic side of globalization as â€Å"the ultimate promise of peace, prosperity, and democracy† (Bacevich, 42), but America’s actual interest and role in globalization is to expand the American economy. In other words, America’s aims in globalization are toShow MoreRelatedAmericanization783 Words   |  4 Pagesrefer to globalization. However, with the passage of time, some cultures had more influent on others and it was obvious that some cultures began to i mpose themselves on others. One of those cultures is American culture and its impacts on other culture are called Americanization. In order to go deeper in Americanization and answer the bewildering question â€Å"have globalization turned to Americanization?†, must stand on the reasons and effects of Americanization. Before sailing in Americanization, letRead MoreGlobalization And Its Impact On Society1307 Words   |  6 PagesGlobalization is a phenomenon involving the integration of ideas circulating worldwide, connecting people from everywhere (Friedman). Globalization affects everything, but most importantly it impacts our own cultures. Culture is the way that groups of people act, believe, and live. This is crucial to life because without culture, we wouldn’t be unique. Cultures are linked together through globalization because globalization can spread cultures worldwide, altering them in the process. GlobalizationRead MoreDoes the Caribbean Contribute to the Americanization of Its Media?1336 Words   |  6 Pagesâ€Å"Do you believe Caribbean Media are victims or causal factors of the Americanization of Caribbean Culture?† There has been an ongoing debate as to whether The Americanization phenomenon, has been perpetuated by the media across the Caribbean. It must be stated, that the Americanization phenomenon, can be synonymous with Globalisation. Hence it very pertinent to the discussion, to first defines the denotative meaning of the term Globalisation. (Dr.Maria Alfaro) defines Globalisation as: â€Å"ARead MoreDoes the Caribbean Contribute to the Americanization of Its Media?1322 Words   |  6 Pagesâ€Å"Do you believe Caribbean Media are victims or causal factors of the Americanization of Caribbean Culture?† There has been an ongoing debate as to whether The Americanization phenomenon, has been perpetuated by the media across the Caribbean. It must be stated, that the Americanization phenomenon, can be synonymous with Globalisation. Hence it very pertinent to the discussion, to first defines the denotative meaning of the term Globalisation. 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This term is being used by rhetoricians, professors, political candidates and business people alike, yet globalization is a vastly broad and unfamiliar concept to a majority of people. Personally, before enrolling in this class, I thought I knew what the general idea of globalization was, as rudimentary and elementary as my knowledge of the topicRead MoreGlobalization And Our Nation s Foreign Policy Choices1384 Words   |  6 PagesEven though the concept of globalization is complex, it is no longer deniable that we live in a globalized world. Thanks to the new technologies of communication, we are well informed about our closest and farthest neighbors across the entire world. Our nations and, indirectly we, the citizens, are all impacted by international matters and our nation’s foreign policy choices. Generally , globalization has affected many nations in various ways; economically, politically, and socially. It’s a fast integrationRead MoreGlobalization Is A Good Thing For The Economy1237 Words   |  5 PagesGlobalization is the worldwide movement toward economic, financial, trade, and communications integration. Globalization has impacted many different companies like Nike,Reebok,McDonalds, and Walmart. In order to have a successful globalization and spreading that brand across the world is something that Disneyland has mastered over the years. Opening in 1955 Disneyland was founded in California the company and brand took off over the years and has been globalizing across the world in many of differentRead MoreCultural Globalization and Westernization698 Words   |  3 PagesGlobalization is the process of international integration arising from the interchange of worldviews, products, ideas, and other aspects of culture. Cultural globalization is dealt with in our everyday liv es. It deals with different ideas, meanings, and values throughout the world, globally. International travel, television, music, the Internet and many different popular cultures influence it. Globalization has been questioned whether or not it actually leans towards the Western culture, or if itRead MoreEssay about Globalization: The Myth of Cultural Imperialism1289 Words   |  6 Pages Its 2014. There are technological advances every day. The world is connected by the Internet. Previously sheltered countries are now able to see what is going on in the rest of the world. And the rest of the world can see what is going on in those countries. Ideas are bounced around as if in a pin ball machine. People in India, Pakistan, Israel, Germany, etc.†¦ know what movie stars and fashions are popular in America, Great Britain, France, and Japan. However, they get more than just

Night World Soulmate Chapter 14 Free Essays

string(23) " somebody to guard me\." Stay here,† Rashel said sharply, but Hannah ran with the rest of them toward the front of the house. She could hear a ferocious snarling and barking outside-a very familiar sort of sound. Nilsson and the other CIA guys were running around. We will write a custom essay sample on Night World : Soulmate Chapter 14 or any similar topic only for you Order Now They looked grim and efficient, moving fast but not frantically. Hannah realized that they knew how to do this sort of thing. She didn’t see Lupe. The snarling outside got louder, building to a volley of short barks. There was a yelp-and then a scrambling noise. After a moment of silence there came a sound that lifted the hair on Hannah’s forearms-a wild and eerie and beautiful sound. A wolf howling. Two other wolf voices joined the first, chording, rising and falling, interweaving with each other. Hannah found herself gasping, her entire skin shivering. Then there was one long sustained note and it was over. â€Å"Wow,† the tiny blond called Gillian whispered. Hannah rubbed her bare arms hard. The front door opened. Hannah felt herself looking toward the ground, but nothing four-legged came in. Instead it was Lupe and two guys, all disheveled, flushed, and grinning. â€Å"It was just some scouts,† Lupe said. â€Å"We ran them off.† â€Å"Scouts from Maya?† Hannah said, feeling a tightness in her stomach. It really was true, then. Maya was trying to storm the house to get to her. Lupe nodded. â€Å"It’ll be okay,† she said almost gently. â€Å"But I think all of you better stay inside today. You can watch movies or play games in the game room.† Hannah spent the day talking with the Circle Daybreak members. The more she found out about them, the more she liked them. Only one thing made her uncomfortable. They all seemed to defer to her-as if, somehow, they expected her to be wiser or better because of her former lifetimes. It was embarrassing, because she knew she wasn’t. She tried to keep her mind off Thierry†¦ and Maya. But it wasn’t easy. That night she found herself walking restlessly through the house. She wound up in a little anteroom on the second floor that looked down on the enormous living room. â€Å"Can’t relax?† The lazy murmur came from behind her. Hannah turned to see Ash, his lanky elegant body propped against a wall. His eyes looked silver in the dimly lit room. â€Å"Not really,† Hannah admitted. â€Å"I just wish they’d find Thierry. I’ve got a bad feeling about it.† They stood for a moment in silence. Then Ash said, â€Å"Yeah, it’s hard to be without your soulmate. Once you’ve found them, I mean.† Hannah looked at him, intrigued. The way he said that†¦ She spoke hesitantly. â€Å"This morning Thea said you were all here because you had human soulmates.† He looked across the room at French doors that led to a balcony. â€Å"Yes?† â€Å"And-well†¦Ã¢â‚¬  Maybe she’s dead, Hannah thought suddenly. Maybe I shouldn’t ask. â€Å"And you want to know where mine is,† Ash said. â€Å"I didn’t mean to pry.† â€Å"No. It’s okay.† Ash looked out at the darkness beyond the French doors again. â€Å"She’s waiting-I hope. I’ve got some things to put right before I see her.† He didn’t seem scary anymore, no matter how his eyes changed. He seemed-vulnerable. â€Å"I’m sure she is waiting,† Hannah said. â€Å"And I’ll bet she’ll be glad to see you when you’ve put things right.† She added quietly, â€Å"I know I’ll be glad to see Thierry.† He glanced at her, startled, then smiled. He had a very nice smile. â€Å"That’s true, you’ve been in her shoes, haven’t you? And Thierry’s certainly tried to make up for his past. I mean, he’s been doing good works for centuries. So maybe there’s hope for me after all.† He said it almost mockingly, but Hannah caught an odd glistening in his eyes. â€Å"You’re like her, you know,† he added abruptly. â€Å"Like my-like Mary-Lynnette. You’re both†¦ wise.† Before Hannah could think of something to say to that, he nodded to her, straightened up, and went back into the hallway, whistling softly through his teeth. Hannah stood alone in the dim room. For some reason, she felt better suddenly. More optimistic about the future. I think I’ll be able to sleep tonight. And tomorrow, maybe Thierry will be here. She clamped down hard on the rush of hope that filled her at the thought. Hope†¦ and concern. After all she’d said to him, she couldn’t be absolutely sure how Thierry would receive her. What if he doesn’t want me after all? Don’t be silly. Don’t think about it. Go outside and get a breath of air, and then go to bed. Later, of course, she realized just how stupid she had been. She should have known that getting a breath of fresh air only led to one thing in her life. But at the moment it seemed like a good idea. Lupe had warned her not to open any outside doors-but the French doors only led to a second-floor balcony overlooking the backyard. Hannah opened them and stepped out. Nice, she thought. The air was just cool enough to be pleasant. From here she could look across dark stretches of grass to flood-lit palm trees and softly splashing fountains. Although she couldn’t see Thierry’s people, she knew they were out there, stationed around the grounds, watching and waiting. Guarding her. It made her feel safe. Nothing can get to the house with them around it, she thought. I can sleep just fine. She was about to turn and go back inside when she heard the scratching. It came from above her. From the roof. She glanced up and got the shock of this particular lifetime. There was a bat hanging from the roof. A bat. A bat. A huge bat. Upside down. Its leathery black wings were wrapped around it and its small red eyes shone at her with reflected light. Wild thoughts tumbled through Hannah’s mind, all in a fraction of an instant. Maybe it’s a decoration†¦ no, idiot, it’s alive. Maybe it’s somebody to guard me. You read "Night World : Soulmate Chapter 14" in category "Essay examples" God, maybe it’s Thierry†¦. But all the while, she knew. And when the instant of paralysis passed and she could command her body again, she sucked in a deep breath to scream an alarm. She never got the chance to make a sound. With a noise like an umbrella opening, the bat unfolded its wings suddenly, displaying an amazingly large span of black membrane. At the same moment something like sheet lightning seemed to hit Hannah, a blinding surge of pure mental energy. She saw stars, and then everything faded to darkness. Something hurt. My head, Hannah thought slowly. And my back. In fact, she hurt all over. And she was blind-or she had her eyes shut. She tried to open them and nothing changed. She could feel herself blinking, but she could only see one thing. Blackness. Utter, complete blackness. She realized then that she’d never seen real darkness before. In her bedroom at night there was always some diffused light showing at the top of her curtains. Even outdoors there was always moonlight or starlight, or if it were cloudy, the reflection of human lights, however faint. This was different. This was solid darkness. Hannah imagined she could feel it pressing against her face, weighing down on her body. And no matter how wide she opened her eyes or how fixedly she stared, she couldn’t see even the slightest glimmer breaking it. I will not panic, she told herself. But it was hard. She was fighting an instinctive fear, hardwired into the brain since before the Stone Age. All humans panicked in complete blackness. Just breathe, she told herself firmly. Breathe. Okay. Now. You’ve got to get out of here. First things first. Are you hurt? She couldn’t tell. She had to shut her eyes in order to sense her own body. As she did, she realized that she was sitting up, instinctively huddling into herself to keep safe from the darkness. Okay. I don’t think you’re hurt. Let’s try standing up. Very slowly. That was when the real shock came. She couldn’t stand up. She couldn’t. She could move her arms and even her legs. But when she tried to lift her body, even to shift position slightly, something bit into her waist, keeping her immobile. With a crawling feeling of horror, Hannah put her hands to her waist and felt the rough texture of rope. I’m tied. I’m tied†¦. There was something hard against her back. A tree? Her hands flew to feel it. No, not a tree-too regular. Tall, but squarish. A post of some kind. The rope seemed to be wound many times around her waist, tightly enough that it constricted her breathing a little. It bound her securely to the post. And then it fastened above or far behind her somewhere-she couldn’t find any knots with her fingers. It felt like very strong, very sturdy rope. Hannah knew without question that she wasn’t going to be able to wiggle out of it or untie it. The post seemed very sturdy, too. The ground under Hannah was dirt and rock. I’m alone, she thought slowly. She could hear her own gasping breath. I’m all alone†¦ and I’m tied here in the dark. I can’t move. I can’t get away. Maya put me here. She left me to die all alone in the dark. For a while, then, Hannah simply lost control. She screamed for help and heard her voice echo oddly. She pulled and twisted at the rope with her fingers until her fingertips were raw. She threw her whole body from one side to the other, trying to loosen the rope or the post, until the pain in her waist made her stop. And finally she gave in to the galloping fear inside her and sobbed out loud. She had never, ever, felt so desolate and alone. In the end, though, she cried herself out. And when she’d gasped to a stop, she found that she could think a little. Listen, girl. You’ve got to get a grip. You’ve got to help yourself, because there’s nobody else to do it. It wasn’t the cool wind voice or even the crystal voice-because they were both just part of her now. It was Hannah’s own mental voice. She had accepted all her past selves and their experiences, and in return she felt she could call on at least some of their wisdom. Okay, she thought grimly. No more crying. Think. What can you tell about your situation? I’m not out in the open. I know because there’s no light at all and because of the way my voice echoed. I’m in a big†¦ room or something. It’s got a high ceiling. And the floor is rock. Good. Okay, do you hear anything else? Hannah listened. It was hard to concentrate on the silence around her-it made her own breathing and heartbeat seem terrifyingly loud. She could feel her nerves stretch and fray†¦ but she held on, ignoring her own noises and trying to reach out into the darkness with her ears. Then she heard it. Very far away, a sound like a faucet dripping slowly. What the hell? I’m in a big black room with a rock floor and a leaky faucet. Shut up. Keep concentrating. What do you smell? Hannah sniffed. That didn’t work, so she took long breaths through her nose, ignoring the pain as her midsection pressed against the rope. It’s musty in here. Dank. It smells damp and cold. In fact, it was very cold. Her panic had kept her warm before, but now she realized that her fingers were icy and her arms and legs were stiff. Okay, so what have we got? I’m in a big black refrigerated room with a high ceiling and a stone floor. And it’s musty and damp. A cellar? A cellar without windows? But she was just fooling herself. She knew. The skin of her face seemed to sense the pressure of tons of rock above her. Her ears told her that that musical dripping was water on rock, very far away. Her nose told her that she wasn’t in any building. And her fingers could feel the natural irregularity of the ground underneath her. She didn’t want to believe it. But the knowledge crowded in on her, inescapable. I’m in a cave. A cave or a cavern. Anyway, I’m inside the earth. God knows how deep inside. Deep enough and far enough that I can’t see any light from an entrance or vent hole. Very deep inside, her heart told her. She was in the loneliest place in the world. And she was going to die here. Hannah had never had claustrophobia before. But now she couldn’t help feeling that the mass of rock around and above her was trying to crush her. It could fall in at any minute, she thought. She felt a physical pressure, as if she were at the bottom of the ocean. She began to have trouble breathing. She had to get her mind off it. She refused to turn into that screaming, gibbering thing in the darkness again. Worse than the thought of dying was the thought of going insane down here. Think about Thierry. When he finds out you’re missing he’ll start looking for you. You know that. And he won’t give up until he finds you. But I’ll be dead by then, she thought involuntarily. This time, instead of fear, the idea of her death brought a strange poignant loneliness. Another life where I missed him, she thought. She blinked against tears suddenly. Oh, God. Great. It’s so hard. So hard to keep hoping that someday it’s going to work out. But I’ll meet him again in my next life. And maybe I won’t be so stupid then; I won’t fall for Maya’s tricks. It’ll be harder for him, I guess. He’ll have to wait and get through the years day by day. I’ll just go to sleep and eventually wake up somewhere else. And then someday he’ll come for me and I’ll remember . . . and then we’ll start all over. I really did try this time, Thierry. I did my best. I didn’t mean to mess things up. Promise me you’ll look for me again. Promise you’ll find me. I promise I’ll wait for you. No matter how long it takes. Hannah shut her eyes, leaning back against the post and almost unconsciously touching the ring he’d given her. Maybe next time she’d remember it. Suddenly she didn’t feel sad or afraid anymore. Just very tired. Eyes still shut, she grinned weakly. I feel old. Like Mom’s always complaining she feels. Ready to turn this old body in and get a new†¦ The thought broke off and disappeared. Was that a noise? Hannah found herself sitting up, leaning forward as far as the rope would allow, straining her ears. She thought she’d heard†¦ yes. There it was again. A solid echoing sound out in the darkness. It sounded like footsteps. And it was coming closer. Yes, yes. I’m rescued, I’m saved. Hannah’s heart was pounding so hard that she could hardly breathe to yell. But at last, just as she saw a bobbing point of light in the blackness, she managed to get out a hoarse squawk. â€Å"Thierry? Hello? I’m over here!† The light kept coming toward her. She could hear the footsteps coming closer. And there was no answer. â€Å"Thierry†¦ ?† Her voice trailed off. Footsteps. The light was big now. It was a beam, a flashlight. Hannah blinked at it. Her heart was slowly sinking, until it seemed to reach stone. And then the flashlight was right in front of her. It shone in her face, dazzling her eyes. Another light snapped on, a small camping lantern. Vision rushed back to Hannah, sending information surging to her brain. But there was no happiness in it. Hannah’s entire body was ice cold now, shivering. Because of course it wasn’t Thierry. It was Maya. I hope I didn’t disturb you,† Maya said. She put down the lantern and what looked like a black backpack. Then she stood with her hands on her hips and looked at Hannah. I will not cry. I won’t give her the satisfaction, Hannah thought. â€Å"I didn’t know vampires could really change into bats,† she said. Maya laughed. She looked beautiful in the pool of lantern light. Her long black hair fell in waves around her, hanging down her back to her hips. Her skin was milky-pale and her eyes looked dark and mysterious. Her laughing mouth was red. She was wearing designer jeans and high-heeled snakeskin boots. Funny, Hannah had never noticed any of Maya’s clothes before. Usually the woman herself was so striking that it was impossible to focus on how she was dressed. â€Å"Not all vampires can shapeshift,† Maya said. â€Å"But, then, I’m not like other vampires. I’m the first, my darling. I’m the original. And I have to say I’m getting really sick of you.† The feeling is mutual, Hannah thought. She said, â€Å"Then why don’t you leave me alone? Why don’t you leave me and Thierry alone?† â€Å"Because, then, my sweetpea, I wouldn’t win. And I have to win.† She looked at Hannah directly, her face oddly serious. â€Å"Don’t you understand that yet?† she said softly. â€Å"I have to win-because I’ve given up too much to lose. It can’t all be for nothing. So winning is all there is.† How to cite Night World : Soulmate Chapter 14, Essay examples

High Expenditure Customer Satisfaction and Customer Loyalty

Question: Describe about the High Expenditure Customer Satisfaction and Customer Loyalty. Answer: The research intended to investigate all the factors that have a considerable impact on consumer satisfaction as well as loyalty of the travellers of high expenditure. Based on the advancement of the travelling agencies within Hong Kong, the marketers of the travelling agencies within the area turned out to be increasingly interested in revealing the factors that motivates the consumers in selecting the travel agents within Honk Kong and stay satisfied and loyal to them. The researcher also considered to investigate the relationship between the perceived value, business image, positive or negative word of mouth, satisfaction and loyalty of the consumers within several sectors. The research considered investigation of selected travel agencies within the Hong Kong region that greatly targeted the high expenditure consumer groups and revealed the value of relationship between the aforementioned factors. The researcher has followed the philosophy of positivism and deductive research approach to relate the constructed literature with the relevant findings. In addition, the researcher has followed the random sampling technique while selecting the respondents in order to avoid bias in selection procedure. For this particular research, the researcher has used SPSS software in order to convert the responses obtained into meaningful groans, tables and charts. In order to conduct the research, the researcher has gathered relevant data by using the quantitative survey method. The researcher has distributed questionnaires to 400 respondents in Hong Kong, out of which 285 respondents have expressed their interest to participate in the survey process. In addition, the researcher has followed the mixed method of research for evaluating the qualitative and quantitative data. Such information will be mentioned in account to the satisfaction of consumers and advancement of all the Hong Kong travel agencies. Descriptive statistics data analysis technique was employed in this exploration based on which the patterns that resulted out from the gathered information were explained in a better manner. Moreover, in order to generate highly accurate research results, correlation analysis was employed as a statistical technique that will facilitate the in-depth study of the association among two or more research variables. The researcher has employed both p rimary and secondary data to evaluate the consumer loyalty and consumer satisfaction associated with the Hong Kong travel agent. In this research, the gathered information was from the survey questionnaire with overall 30 questions and was divided into six segments and along with that, 285 questionnaires were gathered that collected reviews of the respondents on the aspects of consumer satisfaction and loyalty of customers of the high expectation customers within the travel agent of Hong Kong. From the questionnaire analysis, it was gathered that most of the survey participants were males ad most of them belonged to the age group of 31 to 50 years. The questionnaire survey revealed that most of the respondents were among the members of the loyalty program. Standard deviation results were gathered based on five aforementioned variables those were found to be lesser than 1. This indicated that the total points of information were closer to those in terms of means with decreased variations that can make sure of increased reliability. From the results of the research, it has been evaluated that most of the surveyed respondents travel for a period of 4-6 days and hence, the travel agents need to design the tour packages by keeping this point in mind. In addition, from the survey results, it is found that most of the tourists prefer to visit South-East Asia and China for spending their leisure time. The research investigated the constructive relationship among the satisfaction of consumers and loyalty of the Hong Kong customers. The research results indicated that there is a considerable relationship among the significant relationship between the satisfaction of Hong Kong consumers and maintain moderate relationship between both the variables. This has been upported with the help of correlation and regression outcomes. The histogram regression model evaluation in this research indicated that there is a constructible relationship among the satisfaction of consumers and perceived value. Moreover, scatter plot generated from the histogram demonstrated that the residual distribution comes devoid of any patterns and random meaning that certain errors remain independent and does not stay correlated with other factors. The histogram model analysis indicated that any consumer who places increased rating in the perceived value generally intends to pace a greater rating on the subject of satisfaction of consumer than the ones that place a lower rating on perceived value. Additionally, regression model analysis generated constructive findings taking into account the business image and satisfaction of consumers dependent variables. The results indicate positive relationship between both the variables. The results from the study reveal positive along with strong linear relationship between the business image and satisfaction of Hong Kong customers. The histogram model revealed that it is anticipated consumers intends to offer more ratings on the word-of-mouth than the ones those further places a decreased ratings on word of mouth. The histogram regression mode generated findings that the consumers placing increased ratings on the satisfaction of the consumers intend to place a superior rating on the loyalty of consumers. From the regression and correlation results, it has been found that customer loyalty is largely dependent on customer satisfaction, word of mouth, corporate image and perceived value. It can also be concluded that satisfaction serves as the most vital indicator that helps in measuring the repeat experiencing of the travel agencies services. From the findings of the research it can be ensued that the consumers remain highly satisfied with all the points of interaction that further results in increased loyalty of all the consumers towards the services of the travel agencies. Through efficient measuring of the real level of consumer satisfaction, the consumer service quality can be increased. Recommendations: The results also recommended that the probability for the consumers to offer positive advices concerning all the traditional or offline travel agencies in Hong Kong is considerably higher when the real quality of the service offered by the agencies enhances any specific aspects of the quality. This can be related to either with the tangibles, reliability, responsiveness, assurance or empathy. In addition to that there are numerous options related to service quality terms that can be focused on having a considerably higher personal impact on the Hong Kong consumers making effective recommendations such as the ones concerning traditional or offline travel agencies remains noticeably higher at the time the quality of services related with either the intangible or tangibles enhances. The intangibles consider having considerably increased total larger impact in contrast to the tangibles. The following recommendations could be extremely beneficial to the Hong Kong travel agents for increas ing the loyalty of the tourists: Offer of a well-managed trip: It is of vital importance for a travel agent to make planning for a well-managed trip through evaluating the needs of the customers thoroughly. The evaluation needs to include the expected services, customer budget, hotel selection and tastes and preferences relating to food and beverage. Along with this, the income level of the customers also needs to be taken into consideration before generation of such trip. As per the evaluation of responses obtained, the customers, mostly executives prefer to visit abroad for spending leisure time having high monthly income of above $40,000. Therefore, the Hong Kong travel agents need to provide quality services by increasing the prices for tourism packages. The lodging facilities need to be of high quality, as most of the respondents would prefer to stay in hotels with diversified range of services. For instance, if the customer is a vegetarian, the travel agent in Hong Kong needs to provide the necessary details of the food options available i n the hotels at the time of trip planning. Every aspect needs to be provided with the highest priority to ensure that they are in line with the expectations of the customers. It has been observed that most of the middle-aged customers in Hong Kong travel abroad for spending vacations. For example, if a family is looking for a trip, the travel agent in Hong Kong could offer a package comprising of diverse activities like shopping malls, playgrounds for children and scenic beauty of the nature. Therefore, it is recommended to the travel agents in Hong Kong to place themselves in the shoes of the customers. This would help the agents to identify the exact needs of the customers. Based on this, the travel agents could design the trip, which would help the customers in Hong Long to relax in leisure time. Reduction in time and greater convenience: The main reason for the customers preference to visit a travel agent is to save time or seek help for selecting the best locations, in case, the destination is visiting abroad. Under such circumstances, the customers aim to search for the finest alternative within short span of time and seek advice from the travel agents due to lack of knowledge on selecting the destination trip. This is the area, in which the Hong Kong travel agents could increase the level of customer loyalty by providing finest alternatives within minimum time. Convenience of the customers could be increased by assessing the expectations and preferences of the customers before making trip planning. It is noteworthy that the travel plans could change from time to time due to unanticipated modifications. Therefore, Hong Kong travel agency needs to deliver timely information to the customers regarding any modifications made in the travel plans. This could be accomplished through real-time communication with the customers to notify the occurrence of any unanticipated event. In case, any complexity is encountered, the Hong Kong travel agents need to provide the customers with the other available alternatives that could fulfil their desires. Increasing the time value of money for the customers: It has been observed that the customers often tend to look for potential deals and discounts. Since, the sources of information have increased over time along with the number of travel service providers, the customers often tend to bargain with the travel agents to avail quality services at cheaper prices. This is because when the customers are planning for an abroad trip, they consider the service quality coupled with the pricing structure. Hence, the Hong Kong travel agents need to design a number of holiday packages, which would add higher value to the experiences of the customers. Since, most of the surveyed respondents of Hong Kong prefer to visit China for spending leisure, the Hong Kong travel agents need to design a cost saving approach that would cut down the expenses of the customers. This is because the customers do not will to pay higher than the needed amount. Offering personalised communication: The Hong Kong travel agents need to provide continual support to the customers, whenever any query is raised on the part of the former. The travel agents could apply this method of communication through telephone, web chat or e-mail services. Therefore, it is necessary for the Hong Kong travel agents to determine the actual requirements of the customers and the way they need to hear it before and during purchase of the holiday package. In order to implement the plan, the travel agents in Hong Kong need to train their staffs by incorporating induction programs, which would result in immediate solution of the queries of the customers. Since, most of the customers are interested in visiting China; therefore, the travel agents need to gather all relevant details of the hotels in the nation and queries associated with other services. Thus, delivering effective personalised communication would help in developing loyal customers for the travel agents of Hong Kong. Greater focus on the intangibles: The research also revealed certain practical recommendations for the travel agency marketers in Hong Kong region to develop superior marketing strategies those are meant for addressing the loyalty and the consumer satisfaction needs for the Hong Kong customers. For this reasons, the findings of the research also presented recommendations that indicates any type of travel agency can enhance their quality of services to gain increased benefit in the extended term or for gaining positive word of mouth. Such recommendation is offered as the consumers who perceive that the quality of services offered by the travel agencies in Hong Kong might express higher tendency to offer recommendations to others that further help the travel agencies to gain increased future revenues for its business. In order to attempt to sustain and generate consumer loyalty over the extended period as a major premise for sustainable advantage of any travel and tourism business, the travelling agencies must focus on advancing the intangibles rather than increased investment in the tangible aspects of their business offerings. Limitations: There are several limitations for this research. First, of all the original target for this research was less participants, the data controlling process and the process of conducting the surveys with all the interview participants was considered to be highly time-consuming than the anticipated level. Moreover, it was also observed that the company might prove to be highly advantageous for the consumers are found to highly satisfy with the research when approached by the survey staff. However, holding this demanding position was not able to offer considerable amount of time to carry out research in account to season ability variations in the business. Selecting the survey participants, those were suitable for the interview process turned out to be highly time-consuming process. Despite of formulating many advantageous findings from the exploration, this research is considered to have numerous other study limitations that need to be dealt with in the upcoming exploration. Initially, th e research limitations is considered to be substantial survey questionnaires were produced that resulted in making respondents hold a large time in responding to them. Numerous respondents those were observed to be impatient while filling up the questionnaires in a rushed manner rather than expressing their original feelings about the questionnaire. This issue might have resulted in affecting the accuracy rate of the responded questionnaire. In addition to this, the sampling group that was formed for this exploration was not that sufficient that leads to certain errors in the accuracy rate of the survey respondents. Moreover, the size of sample considered or this study might not accurately demonstrate the overall survey population because of the availability of adequate financial resources and sufficient time limit. Despite such limitations, the findings gathered from this exploration are deemed constructive. Considering the limitation of the study, future research must be beneficial and practical bridging all the imitations of prior investigations. Future Scope of the Research: The hierarchy introduced within this dissertation offers a natural guide to the upcoming research. More specifically, a fresh domain for preference aggression those are expressive will be considered for the study in the future research, after which the research carried out on this exploration subject will gradually shift within the deeper levels. At the time, the hierarchy proposed within this research work offers a high-level guideline within the future research. The research contributions at the specific nodes within the hierarchy of thee research subject advices more precise open directions as well as questions. The remainder of this research work will considerably lay out few promptly accessible revenues in the area of future research. Considering the research limitations the future research can solely focus on employing the secondary information in carrying out the research process. Future research on the study of factors affecting of the high expenditure customer satisfaction and customer loyalty in a Hong Kong travel agent can be done by taking into account whether the travel agencies within Hong Kong can implement certain strategies for additional increase in the satisfaction and loyalty of the consumers along with ensuring increased sale of their offerings. Future research can also consider investigating several new areas of study in addition to consideration the manner of sales promotions for detailed evaluation. In the future research, the researchers must make significant amount of attempts in conducting highly ethical research. Carrying out of the exploration on the selected subject needs to be in a truthful manner along with gathering data for research usage. Primary along with secondary information must be gathered in the future research in conducting quality research and generating highly reliable research findings. Future research on this subject might not be that effective if the researchers do not abide by using ethical exploration techniques in obtaining the research findings. To ensure superior quality and effective research findings, the future research might take into consideration the high expenditure consumers those mainly go for selecting the budgeted travel plans. The future research might consider it highly vital to realize the satisfaction of the consumers those assess limited amount of budget type of travel plans. In the future research, researchers must employ innovative techniques of great number of consumers for the business organization. In the future research, the researchers will take more than one travel agency along with carrying out research work for exploring the satisfaction of consumer factor. For this reason, it is extremely vital to gather several perspectives from the customers those attains packages from several travel agencies for gaining superior idea of the conce pt of satisfaction of consumer along with the travel agencies within the Hong Kong agencies. In the future research, the research is offered advice-trading taking extra care of the environment along with the interview place. Researcher is advanced to make considerable arrangements in order to carry out continuous medical supervision at the place of interview for any type of medical support. Researchers must make significant arrangements for carrying out regular medical supervision at the venue of interview and must take prior concept of the survey participants in order to gather whether they show good interest in partaking within the exploration work. This will address the limitations discovered in this investigation and this will help in gathering reliable answers from the target survey participants. Moreover, the survey conducted in the future research must allow the survey participants to choose to leave the survey at any duration of the project completion if they do not feel comfortable worth the process of interview.